SUMMARY

  • Over 10 years experience in solution analyst and system administrator role on mixed environments, managing server infrastructure operations across Linux and Windows platforms and virtual/cloud environments.
  • Created hardware reduction cost projects by providing server virtualization technology.
  • Produced, maintained, and improved documentation on various internal processes, OS standards, and refresh cycle schedules. Document and track issues via a ticketing system.
  • Managed, led and supported Windows 7 / 10, Server 2008 / 2012, Citrix, Hyper-V and Active Directory domain network. Directed troubleshooting efforts for high severity issues and offered Help Desk support to users, earning reputation for complex problem resolution and professionalism.
  • A fiduciary take, working for the best interest of the company.
  • Challenge driven.

TECHNICAL EXPERTISE

  • OS: Windows Server2003/2008/2012/2016
  • Server: Active Directory, Windows 2008, Linux Suse Enterprise (RPM package manager)
  • Software: Office 365, Eclipse Birt, Ntbackup/Backup Exec, Microsoft SharePoint Designer, Nintex Workflow Designer
  • Database: SQLServer
  • Virtualization: Vmware, Citrix, Hyper-V
  • Cloud Services: AWS, Azure

PROFESSIONAL EXPERIENCE

Atrac Inc 4/2014 ~ 10/2019
IT Solutions Architect

  • Process Management
    • Integration across departments via Microsoft SharePoint Designer and Nintex Workflow. Example of a small Nintex Workflow and its Sequence Diagram https://kazuo.me/sequence creates and maintained by me.
    • Creation of automated system system reading from email via email parser, and saving it into SQL Server and SharePoint, notifying all the departments involved via Microsoft SharePoint Designer and Microsoft Power Automate. https://kazuo.me/automation
    • Working closely with all Departments teams for data collection and process management improvement via process mining best practices.
    • Integration with external stakeholders via Microsoft Azure.
    • Constant communication with all departments for better understanding of internal stakeholders to better resource allocation for project management. (Who works better with who)
    • Constant communication with external stakeholders for project management: transparency granting access to SharePoint Libraries(few) with external accounts via Microsoft Azure.
    • Transparency and teamwork with all departments for better cost prediction and forecast creation of projects.
  • Analytics
    • Power BI, reading data from Microsoft SQL Server and Microsoft SharePoint.
      • Dashboard creation
      • DAX Advanced features
      • Publishing reports into SharePoint sites
      • Migration of finance book keeping to Power Bi
    • Eclipse BIRT, a Crystal Reports free version, creation of certificates reading from excel data source.
  • Infrastructure
    • Migration data to Office 365.
    • Hardware maintenance
    • Network maintenance
      • Network cable creation
      • Switch management router management
      • WiFi management disable SSID broadcast
    • Firewall
      • Front firewall Iptables and Iproute
      • Back firewall PfSense
      • Link load balance
      • Bandwidth management per machine
  • Windows Domain management.
    • New Windows Domain Controller installation.
    • Update from Windows Domain 2003 to Windows Domain 20012.
    • Decommissioning of Windows Domain controller.
    • Daily management of Windows Domain tasks, user add/edit/remove, GPO.
  • Migration of landlines to VoIp
    • SIP configuration
    • User number management
  • Virtualization
    • Citrix Virtual Machines
    • Hyper-V Virtual Machines
  • Cloud Virtualization
    • Azure SQL Server Migration
    • AWS Virtual Machine Creation
  • File server management
    • Tape Backup management
    • Tape Backup migration to raid 10 and file versioning
    • On Premisses and Cloud storage backup
    • ○ Mobile Phone management
  • Group by Monthly Expenses of 70 phone lines to each department
  • Other related tasks to its main accomplishments
    • Securing 2factor authentication for all accounts
    • Implementing https for all websites
  • Implementation of printer pool saving on roughly 70% of monthly printer related resources

Libra Group (Rio de Janeiro) 10/2010 ~ 10/2012

IT Support Analyst
• Daily user support on a small family office.

Estratosfera Digital

IT Support Analyst. 9/2008 ~9/2010
• Technical support in the financial sector, taught me when to be patient and when to act as fast as possible taking into account the impact of the stakeholders.

Japan Nishida Form 1/1994 ~ 1/1999
Offset machine operator

Details at https://kazuo.me/myjapan


EDUCATION

Bachelor of Information Systems Pontifical Catholic University – Rio de Janeiro (11/2006)
Incomplete MBA FGV-Rio (11/2012)


Certification

  • MCSE
  • LPI 101 102 201 202
  • Cristal Reports
  • SharePoint Infrastructure
  • Java with Hibernate
  • CCNA
  • Comptia
  • Oracle 9i
  • Visual Basic 6

Languages

  • Japanese: Basic +
  • French: Basic ++
  • English: Fluent
  • Portuguese: Native

Contact

ricardokazuo@hotmail.com
Brazil: +55(41)4042-0810
Japan: 050 5806 4698
US:+1(817)9849547